Frequently Asked Questions
Everything you need to know about bringing Meraki into your home.
What materials are used in Meraki home products?
We prioritize sustainability and quality, using ethically sourced hardwoods, organic linens, and recycled ceramics to ensure each piece is as durable as it is beautiful.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service generally arrives within 2-3 weeks depending on your location.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is final sale.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination and package weight.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your delivery in real-time.
Are your textiles machine washable?
Most of our linens and cotton throws are machine washable on a gentle cycle. However, we recommend professional cleaning for our hand-woven rugs and silk-blend cushions.